Terms of Service
We are ready to help you install any and all of your smart home devices. We have a seasoned staff of professional technicians well versed in all smart home categories who are ready to come out and teach you how to maximize the value of your new device.
Our 60 day Installation Protection Plan
- We offer a 100% satisfaction guarantee within 60 calendar days of your appointment. Please contact us at firstname.lastname@example.org and we will do whatever it takes to make it right.
Our Service Includes
- Installation of smart product.
- Setup of product(s) via the smart app.
- Our installation service does not include repair of physically damaged parts, equipment or wiring.
- When installing a smart thermostat, our technicians will not be able to remedy existing issues related to a heating or air conditioning system that does not work.
- Standard video doorbell can only be installed if there is pre-existing wiring present. Otherwise the installation fee will vary based on complexity.
- Upon arrival, technician will inspect and assess the installation area prior to performing installation.
- Payment is due in full at the end of the appointment.
- In some very rare cases installation is not possible due to incompatibility of existing equipment or site conditions. In this case a minimum fee of $49 applies and it includes a analysis of the issue, as well as technician's recommendations and possible solutions.